Customer Services Engineering Solutions
Enhancing Product Support and Aftermarket Performance
ALTEN India delivers customer services engineering solutions that improve serviceability, reduce downtime, and enhance customer satisfaction.
We support OEMs with technical publications, maintenance documentation, spare parts catalogs, repair engineering, and lifecycle support.
Core Capabilities
- Technical publications
- Illustrated parts catalogs (IPC)
- Service manuals
- Maintenance planning
- Repair engineering
- Warranty analysis
- Obsolescence management
- Training and eLearning
Industries Served
- Aerospace
- Automotive
- Industrial equipment
- Rail and transportation
Business Outcomes
- Improve aftermarket efficiency
- Reduce service turnaround time
- Increase product uptime
- Extend asset lifecycle
Why ALTEN India
ALTEN India is a wholly owned subsidiary of the France-based ALTEN Group, a global leader in engineering, technology consulting and AI-driven solutions, delivering services across industries such as aerospace, automotive, rail, telecom, and life sciences. Established in 2010, ALTEN India began by supporting aerospace programs and has since evolved into a key innovation hub within the global ALTEN network.
With a strong presence across Bangalore, Chennai, Pune, Hyderabad, Delhi, and Chhatrapati Sambhaji Nagar (formerly Aurangabad), ALTEN India today brings together over 8,700 engineers across 11 delivery centers. We deliver end-to-end engineering, technology, digital, and AI-led transformation services, enabling our clients to innovate, scale, and stay competitive in a rapidly evolving landscape.
Our capabilities span mechanical engineering, embedded systems, digital and cloud solutions, cybersecurity, artificial intelligence, machine learning, and enterprise services—allowing us to provide integrated, future-ready solutions tailored to complex business needs.
As part of our strategic vision, ALTEN India is focused on accelerating growth, with an ambition to scale 2x over the next two years through a combination of organic expansion and strategic acquisitions, aligned with the increasing demand for advanced engineering, digital and AI capabilities in India.
Our Strengths
- End-to-end engineering and technology services
- Cross-industry expertise
- Compliance with international standards
- Mechanical, embedded, and digital engineering integration
- AI-enabled innovation
- Flexible delivery models
- Global presence across key markets including France, the United States, the United Kingdom, and more than 30 countries worldwide
Business Benefits
- Faster time-to-market
- Improved product quality and reliability
- Reduced development costs
- Accelerated digital transformation
Ready to Accelerate Innovation?
Whether you need mechanical engineering, embedded systems, Industrial IoT, or data-driven solutions, ALTEN India can help you scale engineering capabilities and bring products to market faster.